User Research from London to TokyoSharing our research journey with Japanese local governmentFeb 13Feb 13
How we created a user-driven Digital RoadmapThe trouble with strategy is that, more often than not, it fails to resonate.Jan 21Jan 21
Democratising user researchA toolkit empowering an organisation to work differentlyJun 3, 2023Jun 3, 2023
Using click testing to validate website designsExploring new ways to improve the sutton.gov.uk websiteSep 13, 2021Sep 13, 2021
Observing a citizens’ assemblyThe Borough of Kingston Upon-Thames council held its first ever citizens’ assembly this month. But how does it work?Dec 15, 2019Dec 15, 2019
5 things on the first ever Citizens’ Assembly in KingstonI spent the weekend at Royal Borough Kingston’s first ever Citizens’ Assembly. The theme — improving air quality.Nov 21, 2019Nov 21, 2019
